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Warranty Terms & Conditions

Q: Is my LED Product under warranty? How long, what specific parts?

LED Signs

LED Signs are sold in the United States and are warranted by K & I LED Light Inc. The following information is from dealer, K & I LED Light Inc. Warranty Card. Please note that this information is only for LED Signs sold by authorized dealers in the United States.

Warranty Time Period:
The warranty provider herein is for a period of ninety (90) days from the date of the original retail purchase. 

Warranty Coverage:
This Warranty is given by K & I LED Light Inc. 2600 N. Cicero Ave. Chicago IL 60639 only to the original purchaser of this product. K & I LED Light Inc. will repair or replace any part or parts of the LED Sign which may prove defective under normal use and service during ninety (90) days warranty time period stated above (which K & I LED Light Inc’s examination shall disclose to its satisfaction to be thus defective.) This warranty does not apply unless you provide a copy of your original sales receipt.

This Warranty Does Not Cover:
This warranty does not cover: (a) any non-factory-installed electrical/LED components or adjustments of this product (b) damage or defects due to alteration, misuse, abuse, normal wear and tear, extremes of temperature or humidity or abnormal strain (c) accidental or intentional damage (d) damage in shipping (e) the repair or replacement of expendable maintenance items including but not limited to, led bulbs, pull chain, hanging chain, string extender, power supply, or screws (f)normal plastic wear (g) dimming of bulbs (h) less than 25% of LED bulbs off (i) cracking or damage to the plastic & finish (i) a LED Sign whose purchase date sticker has been taken off or (k) any product purchased from other than an authorized K & I LED Light Inc. dealer.

To Obtain Warranty Service:
To obtain warranty Service, the LED Sign must be returned to K & I LED Light Inc. at its address listed above directly or through an authorized dealer. When returning the LED Signs for service under this Warranty, a copy of the sales receipt establishing proof and time of purchase must be sent along with the LED Sign. All freight and insurance must be prepaid by the original owner.

You’re Responsibility:
You must maintain this LED Sign, without alteration, negligent use, misuse or abuse. All services must be performed by K & I LED Light Inc. Any service performed on this product by other than K & I LED Light Inc. or not specifically authorized by K & I LED Light Inc. will terminate this warranty.

Warranty Limitations and Disclaimers:
K & I LED Light Inc’s sole and exclusive responsibility shall be as provided under this Warranty and, UNDER NO CIRCUMSTANCES SHALL K & I LED LIGHT INC BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES.  THIS LIMITED WARRANTY IS YOUR EXCLUSIVE REMEDY AND IS MADE IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED; ALL IMPLIED WARRANTIES, INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTY OF MERCHANT ABILITY OR FITNESS FOR A PARTICULAR PURPOSE, ARE HEREBY EXPRESSLY LIMITED IN DURATION TO THE DURATION OF THIS WRITTEN WARRANTY. Some stated do not allow limitations on how ling an implied warranty lasts or the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you. This Warranty gives you specific legal rights, and you may also have other rights which vary from state to state. No person, whether or not an agent, is authorized to make or assume any obligations other than those stated in this warranty.

SAVE YOUR RECEIPT! K & I LED Light Inc. cannot perform any Warranty Service without a copy of your original sales receipt.



LED SMD Modules

LED SMD Modules are sold in the United States and are warranted by K & I LED Light Inc. The following information is from dealer, K & I LED Light Inc. Warranty Card. Please note that this information is only for LED SMD Modules sold by authorized dealers in the United States. 

Warranty Time Period:
The warranty provider herein is for a period of five (5) years from the date of the original retail purchase. 

Warranty Coverage:
This Warranty is given by K & I LED Light Inc. 2600 N. Cicero Ave. Chicago IL 60639 only to the original purchaser of this product. K & I LED Light Inc. will repair or replace any part or parts of the LED SMD Modules which may prove defective under normal use and service during five (5) years warranty time period stated above (which K & I LED Light Inc’s examination shall disclose to its satisfaction to be thus defective.) Warranty is only valid if Kandi LED Power/Transformers are used with the LED SMD Modules. This warranty does not apply unless you provide a copy of your original sales receipt. 

This Warranty Does Not Cover:
This warranty does not cover: (a) any non-factory-installed electrical/LED components or adjustments of this product (b) damage or defects due to alteration, misuse, abuse, normal wear and tear, extremes of temperature or humidity or abnormal strain (c) accidental or intentional damage (d) damage in shipping (e) the repair or replacement of expendable maintenance items including but not limited to: 3M tape or plastic covering, power supply, or wires (f)normal plastic wear (g) dimming of bulbs (h) less than 25% of LED bulbs off (i) LED light going out due to improper or use of other company transformer/power (i) a LED SMD Modules whose purchase date sticker has been taken off or (k) any product purchased from other than an authorized K & I LED Light Inc. dealer.

To Obtain Warranty Service:
To obtain warranty Service, the LED SMD Modules must be returned to K & I LED Light Inc. at its address listed above directly or through an authorized dealer. When returning the LED SMD Modules for service under this Warranty, a copy of the sales receipt establishing proof and time of purchase must be sent along with the LED SMD Modules and proof of use with Kandi LED's driver/power supply must be provided. All freight and insurance must be prepaid by the original owner.

You’re Responsibility:
You must maintain these LED SMD Modules  without alteration, negligent use, misuse or abuse. All services must be performed by K & I LED Light Inc. Any service performed on this product by other than K & I LED Light Inc. or not specifically authorized by K & I LED Light Inc. will terminate this warranty. Not using Kandi LED SMD Modules with Kandi LED Drivers/Power Supplies will terminate this warranty. 

Warranty Limitations and Disclaimers:
K & I LED Light Inc’s sole and exclusive responsibility shall be as provided under this Warranty and, UNDER NO CIRCUMSTANCES SHALL K & I LED LIGHT INC BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES.  THIS LIMITED WARRANTY IS YOUR EXCLUSIVE REMEDY AND IS MADE IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED; ALL IMPLIED WARRANTIES, INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTY OF MERCHANT ABILITY OR FITNESS FOR A PARTICULAR PURPOSE, ARE HEREBY EXPRESSLY LIMITED IN DURATION TO THE DURATION OF THIS WRITTEN WARRANTY. Some stated do not allow limitations on how ling an implied warranty lasts or the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you. This Warranty gives you specific legal rights, and you may also have other rights which vary from state to state. No person, whether or not an agent, is authorized to make or assume any obligations other than those stated in this warranty. 

SAVE YOUR RECEIPT! K & I LED Light Inc. cannot perform any Warranty Service without a copy of your original sales receipt.


LED Super Modules

LED Super Modules are sold in the United States and are warranted by K & I LED Light Inc. The following information is from dealer, K & I LED Light Inc. Warranty Card. Please note that this information is only for LED Super Modules sold by authorized dealers in the United States. 

Warranty Time Period:
The warranty provider herein is for a period of three (3) years from the date of the original retail purchase. 


Warranty Coverage:
This Warranty is given by K & I LED Light Inc. 2600 N. Cicero Ave. Chicago IL 60639 only to the original purchaser of this product. K & I LED Light Inc. will repair or replace any part or parts of the LED Super Modules which may prove defective under normal use and service during three (3) years warranty time period stated above (which K & I LED Light Inc’s examination shall disclose to its satisfaction to be thus defective.) Warranty is only valid if Kandi LED Power/Driver are used with the LED Super Modules. This warranty does not apply unless you provide a copy of your original sales receipt. 

This Warranty Does Not Cover:
This warranty does not cover: (a) any non-factory-installed electrical/LED components or adjustments of this product (b) damage or defects due to alteration, misuse, abuse, normal wear and tear, extremes of temperature or humidity or abnormal strain (c) accidental or intentional damage (d) damage in shipping (e) the repair or replacement of expendable maintenance items including but not limited to: 3M tape or plastic covering, power supply, or wires (f)normal plastic wear (g) dimming of LED bulbs (h) less than 25% of LED bulbs off (i) LED light going out due to improper or use of other companies driver/power (i) a LED Super Modules whose purchase date sticker has been taken off or (k) any product purchased from other than an authorized K & I LED Light Inc. dealer.

To Obtain Warranty Service:
To obtain warranty Service, the LED Super Modules must be returned to K & I LED Light Inc. at its address listed above directly or through an authorized dealer. When returning the LED Super Modules for service under this Warranty, a copy of the sales receipt establishing proof and time of purchase must be sent along with the LED Super Modules and proof of use with Kandi LED's driver/power supply must be provided. All freight and insurance must be prepaid by the original owner.

You’re Responsibility:
You must maintain these LED Super Modules without alteration, negligent use, misuse or abuse. All services must be performed by K & I LED Light Inc. Any service performed on this product by other than K & I LED Light Inc. or not specifically authorized by K & I LED Light Inc. will terminate this warranty. Not using Kandi LED Super Modules with Kandi LED Driver/Power Supplies will terminate this warranty. 

Warranty Limitations and Disclaimers:
K & I LED Light Inc’s sole and exclusive responsibility shall be as provided under this Warranty and, UNDER NO CIRCUMSTANCES SHALL K & I LED LIGHT INC BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES.  THIS LIMITED WARRANTY IS YOUR EXCLUSIVE REMEDY AND IS MADE IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED; ALL IMPLIED WARRANTIES, INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTY OF MERCHANT ABILITY OR FITNESS FOR A PARTICULAR PURPOSE, ARE HEREBY EXPRESSLY LIMITED IN DURATION TO THE DURATION OF THIS WRITTEN WARRANTY. Some stated do not allow limitations on how ling an implied warranty lasts or the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you. This Warranty gives you specific legal rights, and you may also have other rights which vary from state to state. No person, whether or not an agent, is authorized to make or assume any obligations other than those stated in this warranty. 

SAVE YOUR RECEIPT! K & I LED Light Inc. cannot perform any Warranty Service without a copy of your original sales receipt.


LED Driver/Power Supply

LED Driver/Power Supply are sold in the United States and are warranted by K & I LED Light Inc. The following information is from dealer, K & I LED Light Inc. Warranty Card. Please note that this information is only for LED Driver/Power Supply sold by authorized dealers in the United States. 

Warranty Time Period:
The warranty provider herein is for a period of five (5) years from the date of the original retail purchase. 

Warranty Coverage:
This Warranty is given by K & I LED Light Inc. 2600 N. Cicero Ave. Chicago IL 60639 only to the original purchaser of this product. K & I LED Light Inc. will repair or replace any part or parts of the LED Driver/Power Supply which may prove defective under normal use and service during five (5) years warranty time period stated above (which K & I LED Light Inc’s examination shall disclose to its satisfaction to be thus defective.) This warranty does not apply unless you provide a copy of your original sales receipt. 

This Warranty Does Not Cover:
This warranty does not cover: (a) any non-factory-installed electrical/LED components or adjustments of this product (b) damage or defects due to alteration, misuse, abuse, normal wear and tear, extremes of temperature or humidity or abnormal strain (c) accidental or intentional damage (d) damage in shipping (e) the repair or replacement of expendable maintenance items including but not limited to: plastic covering, metal casing, or wires (f)normal plastic wear (g) LED Driver/Power Supply going out due to improper or use (i) a LED Driver/Power Supply whose purchase date sticker has been taken off or (k) any product purchased from other than an authorized K & I LED Light Inc. dealer.

To Obtain Warranty Service:
To obtain warranty Service, the LED Driver/Power Supply must be returned to K & I LED Light Inc. at its address listed above directly or through an authorized dealer. When returning the LED Driver/Power Supply for service under this Warranty, a copy of the sales receipt establishing proof and time of purchase must be sent along with the LED Driver/Power Supply. All freight and insurance must be prepaid by the original owner.

You’re Responsibility:
You must maintain this LED Driver/Power Supply  without alteration, negligent use, misuse or abuse. All services must be performed by K & I LED Light Inc. Any service performed on this product by other than K & I LED Light Inc. or not specifically authorized by K & I LED Light Inc. will terminate this warranty.

Warranty Limitations and Disclaimers:
K & I LED Light Inc’s sole and exclusive responsibility shall be as provided under this Warranty and, UNDER NO CIRCUMSTANCES SHALL K & I LED LIGHT INC BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES.  THIS LIMITED WARRANTY IS YOUR EXCLUSIVE REMEDY AND IS MADE IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED; ALL IMPLIED WARRANTIES, INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTY OF MERCHANT ABILITY OR FITNESS FOR A PARTICULAR PURPOSE, ARE HEREBY EXPRESSLY LIMITED IN DURATION TO THE DURATION OF THIS WRITTEN WARRANTY. Some stated do not allow limitations on how ling an implied warranty lasts or the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you. This Warranty gives you specific legal rights, and you may also have other rights which vary from state to state. No person, whether or not an agent, is authorized to make or assume any obligations other than those stated in this warranty. 

SAVE YOUR RECEIPT! K & I LED Light Inc. cannot perform any Warranty Service without a copy of your original sales receipt.


LED Controllers & Dimmers

LED Controllers & Dimmers are sold in the United States and are warranted by K & I LED Light Inc. The following information is from dealer, K & I LED Light Inc. Warranty Card. Please note that this information is only for Controllers & Dimmers sold by authorized dealers in the United States. 

Warranty Time Period:
The warranty provider herein is for a period of one (1) year from the date of the original retail purchase. 

Warranty Coverage:
This Warranty is given by K & I LED Light Inc. 2600 N. Cicero Ave. Chicago IL 60639 only to the original purchaser of this product. K & I LED Light Inc. will repair or replace any part or parts of the LED Controllers & Dimmers which may prove defective under normal use and service during one (1) year warranty time period stated above (which K & I LED Light Inc’s examination shall disclose to its satisfaction to be thus defective.) Warranty is only valid if Kandi LED Driver/Transformers are used with the LED Controllers & Dimmers.  This warranty does not apply unless you provide a copy of your original sales receipt. 

This Warranty Does Not Cover:
This warranty does not cover: (a) any non-factory-installed electrical/LED components or adjustments of this product (b) damage or defects due to alteration, misuse, abuse, normal wear and tear, extremes of temperature or humidity or abnormal strain (c) accidental or intentional damage (d) damage in shipping (e) the repair or replacement of expendable maintenance items including but not limited to: plastic covering, battery, mini remote control buttons, or screws (f)normal plastic wear (g) dimming of LED light (h) missing screws (i) Control function going out due to improper or use of other companies transformer/power (i) a LED Controllers & Dimmers whose purchase date sticker has been taken off or (k) any product purchased from other than an authorized K & I LED Light Inc. dealer.

To Obtain Warranty Service:
To obtain warranty Service, the LED Controllers & Dimmers must be returned to K & I LED Light Inc. at its address listed above directly or through an authorized dealer. When returning the LED Controllers & Dimmers for service under this Warranty, a copy of the sales receipt establishing proof and time of purchase must be sent along with the LED Controllers & Dimmers and proof of use with Kandi LED's driver/power supply must be provided. All freight and insurance must be prepaid by the original owner.

You’re Responsibility:
You must maintain these LED Controllers & Dimmers without alteration, negligent use, misuse or abuse. All services must be performed by K & I LED Light Inc. Any service performed on this product by other than K & I LED Light Inc. or not specifically authorized by K & I LED Light Inc. will terminate this warranty. Not using Kandi LED Controllers & Dimmers with Kandi LED Driver/Power Supplies will terminate this warranty. 

Warranty Limitations and Disclaimers:
K & I LED Light Inc’s sole and exclusive responsibility shall be as provided under this Warranty and, UNDER NO CIRCUMSTANCES SHALL K & I LED LIGHT INC BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES.  THIS LIMITED WARRANTY IS YOUR EXCLUSIVE REMEDY AND IS MADE IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED; ALL IMPLIED WARRANTIES, INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTY OF MERCHANT ABILITY OR FITNESS FOR A PARTICULAR PURPOSE, ARE HEREBY EXPRESSLY LIMITED IN DURATION TO THE DURATION OF THIS WRITTEN WARRANTY. Some stated do not allow limitations on how ling an implied warranty lasts or the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you. This Warranty gives you specific legal rights, and you may also have other rights which vary from state to state. No person, whether or not an agent, is authorized to make or assume any obligations other than those stated in this warranty. 

SAVE YOUR RECEIPT! K & I LED Light Inc. cannot perform any Warranty Service without a copy of your original sales receipt.


LED Tubes

LED Tubes are sold in the United States and are warranted by K & I LED Light Inc. The following information is from dealer, K & I LED Light Inc. Warranty Card. Please note that this information is only for LED Tubes sold by authorized dealers in the United States. 

Warranty Time Period:
The warranty provider herein is for a period of one (1) year from the date of the original retail purchase. 

Warranty Coverage:
This Warranty is given by K & I LED Light Inc. 2600 N. Cicero Ave. Chicago IL 60639 only to the original purchaser of this product. K & I LED Light Inc. will repair or replace any part or parts of the LED Tubes which may prove defective under normal use and service during one (1) year warranty time period stated above (which K & I LED Light Inc’s examination shall disclose to its satisfaction to be thus defective.) Warranty is only valid if Kandi LED Power/Driver are used with the LED Tubes. This warranty does not apply unless you provide a copy of your original sales receipt. 

This Warranty Does Not Cover:
This warranty does not cover: (a) any non-factory-installed electrical/LED components or adjustments of this product (b) damage or defects due to alteration, misuse, abuse, normal wear and tear, extremes of temperature or humidity or abnormal strain (c) accidental or intentional damage (d) damage in shipping (e) the repair or replacement of expendable maintenance items including but not limited to: plastic covering, control/power, brackets, tracks, or wires (f)normal plastic wear (g) dimming of light (h) less than 25% of LED light off (i) LED light going out due to improper or use of other company driver/power (i) a LED Tubes whose purchase date sticker has been taken off or (k) any product purchased from other than an authorized K & I LED Light Inc. dealer.

To Obtain Warranty Service:
To obtain warranty Service, the LED Tubes must be returned to K & I LED Light Inc. at its address listed above directly or through an authorized dealer. When returning the LED Tubes for service under this Warranty, a copy of the sales receipt establishing proof and time of purchase must be sent along with the LED Tubes and proof of use with Kandi LED's Driver/power supply must be provided. All freight and insurance must be prepaid by the original owner.

You’re Responsibility:
You must maintain these LED Tubes without alteration, negligent use, misuse or abuse. All services must be performed by K & I LED Light Inc. Any service performed on this product by other than K & I LED Light Inc. or not specifically authorized by K & I LED Light Inc. will terminate this warranty. Not using Kandi LED Tubes with Kandi LED Driver/Power Supplies will terminate this warranty. 

Warranty Limitations and Disclaimers:
K & I LED Light Inc’s sole and exclusive responsibility shall be as provided under this Warranty and, UNDER NO CIRCUMSTANCES SHALL K & I LED LIGHT INC BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES.  THIS LIMITED WARRANTY IS YOUR EXCLUSIVE REMEDY AND IS MADE IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED; ALL IMPLIED WARRANTIES, INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTY OF MERCHANT ABILITY OR FITNESS FOR A PARTICULAR PURPOSE, ARE HEREBY EXPRESSLY LIMITED IN DURATION TO THE DURATION OF THIS WRITTEN WARRANTY. Some stated do not allow limitations on how ling an implied warranty lasts or the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you. This Warranty gives you specific legal rights, and you may also have other rights which vary from state to state. No person, whether or not an agent, is authorized to make or assume any obligations other than those stated in this warranty. 

SAVE YOUR RECEIPT! K & I LED Light Inc. cannot perform any Warranty Service without a copy of your original sales receipt.


LED Wall Washer & Strips

LED Wall Washer & Strips are sold in the United States and are warranted by K & I LED Light Inc. The following information is from dealer, K & I LED Light Inc. Warranty Card. Please note that this information is only for LED Wall Washer & Strips sold by authorized dealers in the United States. 

Warranty Time Period:
The warranty provider herein is for a period of one (1) year from the date of the original retail purchase. 

Warranty Coverage:
This Warranty is given by K & I LED Light Inc. 2600 N. Cicero Ave. Chicago IL 60639 only to the original purchaser of this product. K & I LED Light Inc. will repair or replace any part or parts of the LED Wall Washer & Strips which may prove defective under normal use and service during one (1) year warranty time period stated above (which K & I LED Light Inc’s examination shall disclose to its satisfaction to be thus defective.) Warranty is only valid if Kandi LED Power/Driver are used with the LED Wall Washer & Strips.  This warranty does not apply unless you provide a copy of your original sales receipt. 

This Warranty Does Not Cover:
This warranty does not cover: (a) any non-factory-installed electrical/LED components or adjustments of this product (b) damage or defects due to alteration, misuse, abuse, normal wear and tear, extremes of temperature or humidity or abnormal strain (c) accidental or intentional damage (d) damage in shipping (e) the repair or replacement of expendable maintenance items including but not limited to: 3M tape or plastic covering, casing, led bulbs, power supply, or wires (f)normal plastic wear (g) dimming of bulbs (h) less than 25% of LED bulbs off (i) LED light going out due to improper or use of other company driver/power (i) a LED Wall Washer & Strips whose purchase date sticker has been taken off or (k) any product purchased from other than an authorized K & I LED Light Inc. dealer.

To Obtain Warranty Service:
To obtain warranty Service, the LED Wall Washer & Strips must be returned to K & I LED Light Inc. at its address listed above directly or through an authorized dealer. When returning the LED Wall Washer & Strips for service under this Warranty, a copy of the sales receipt establishing proof and time of purchase must be sent along with the LED Wall Washer & Strips and proof of use with Kandi LED's driver/power supply must be provided. All freight and insurance must be prepaid by the original owner.

You’re Responsibility:
You must maintain these LED Wall Washer & Strips without alteration, negligent use, misuse or abuse. All services must be performed by K & I LED Light Inc. Any service performed on this product by other than K & I LED Light Inc. or not specifically authorized by K & I LED Light Inc. will terminate this warranty. Not using Kandi LED Wall Washer & Strips with Kandi LED Driver/Power Supplies will terminate this warranty. 

Warranty Limitations and Disclaimers:
K & I LED Light Inc’s sole and exclusive responsibility shall be as provided under this Warranty and, UNDER NO CIRCUMSTANCES SHALL K & I LED LIGHT INC BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES.  THIS LIMITED WARRANTY IS YOUR EXCLUSIVE REMEDY AND IS MADE IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED; ALL IMPLIED WARRANTIES, INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTY OF MERCHANT ABILITY OR FITNESS FOR A PARTICULAR PURPOSE, ARE HEREBY EXPRESSLY LIMITED IN DURATION TO THE DURATION OF THIS WRITTEN WARRANTY. Some stated do not allow limitations on how ling an implied warranty lasts or the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you. This Warranty gives you specific legal rights, and you may also have other rights which vary from state to state. No person, whether or not an agent, is authorized to make or assume any obligations other than those stated in this warranty. 

SAVE YOUR RECEIPT! K & I LED Light Inc. cannot perform any Warranty Service without a copy of your original sales receipt.


LED Message Boards

LED Message Boards are sold in the United States and are warranted by K & I LED Light Inc. The following information is from dealer, K & I LED Light Inc. Warranty Card. Please note that this information is only for LED Message Boards (1 color & 3 colors) sold by authorized dealers in the United States. 

Warranty Time Period:
The warranty provider herein is for a period of one (1) year from the date of the original retail purchase. 

Warranty Coverage:
This Warranty is given by K & I LED Light Inc. 2600 N. Cicero Ave. Chicago IL 60639 only to the original purchaser of this product. K & I LED Light Inc. will repair or replace any part or parts of the LED Message Boards which may prove defective under normal use and service during one (1) year warranty time period stated above (which K & I LED Light Inc’s examination shall disclose to its satisfaction to be thus defective). This warranty does not apply unless you provide a copy of your original sales receipt. 

This Warranty Does Not Cover:
This warranty does not cover: (a) any non-factory-installed electrical/LED components or adjustments of this product (b) damage or defects due to alteration, misuse, abuse, normal wear and tear, extremes of temperature or humidity or abnormal strain (c) accidental or intentional damage (d) damage in shipping (e) the repair or replacement of expendable maintenance items including but not limited to: frame & plastic covering, power supply, bulbs, or wires (f)normal plastic wear (g) dimming of bulbs (h) less than 25% of LED bulbs off (i) LED light going out due to improper or use (i) a LED Message Boards whose purchase date sticker has been taken off or (k) any product purchased from other than an authorized K & I LED Light Inc. dealer.

To Obtain Warranty Service:
To obtain warranty Service, the LED Message Boards must be returned to K & I LED Light Inc. at its address listed above directly or through an authorized dealer. When returning the LED Message Boards for service under this Warranty, a copy of the sales receipt establishing proof and time of purchase must be sent along with the LED Message Boards. All freight and insurance must be prepaid by the original owner.

You’re Responsibility:
You must maintain these LED Message Boards without alteration, negligent use, misuse or abuse. All services must be performed by K & I LED Light Inc. Any service performed on this product by other than K & I LED Light Inc. or not specifically authorized by K & I LED Light Inc. will terminate this warranty.


Warranty Limitations and Disclaimers:
K & I LED Light Inc’s sole and exclusive responsibility shall be as provided under this Warranty and, UNDER NO CIRCUMSTANCES SHALL K & I LED LIGHT INC BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES.  THIS LIMITED WARRANTY IS YOUR EXCLUSIVE REMEDY AND IS MADE IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED; ALL IMPLIED WARRANTIES, INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTY OF MERCHANT ABILITY OR FITNESS FOR A PARTICULAR PURPOSE, ARE HEREBY EXPRESSLY LIMITED IN DURATION TO THE DURATION OF THIS WRITTEN WARRANTY. Some stated do not allow limitations on how ling an implied warranty lasts or the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you. This Warranty gives you specific legal rights, and you may also have other rights which vary from state to state. No person, whether or not an agent, is authorized to make or assume any obligations other than those stated in this warranty. 

SAVE YOUR RECEIPT! K & I LED Light Inc. cannot perform any Warranty Service without a copy of your original sales receipt.


LED Rope Light

LED Rope Light are sold in the United States and are warranted by K & I LED Light Inc. The following information is from dealer, K & I LED Light Inc. Warranty Card. Please note that this information is only for LED Rope Light sold by authorized dealers in the United States. 

Warranty Time Period:
The warranty provider herein is for a period of thirty (30) days from the date of the original retail purchase. 

Warranty Coverage:
This Warranty is given by K & I LED Light Inc. 2600 N. Cicero Ave. Chicago IL 60639 only to the original purchaser of this product. K & I LED Light Inc. will repair or replace any part or parts of the LED Rope Light which may prove defective under normal use and service during thirty (30) days warranty time period stated above (which K & I LED Light Inc’s examination shall disclose to its satisfaction to be thus defective.) Warranty is only valid if Kandi LED Power/Controller are used with the LED Rope Light. This warranty does not apply unless you provide a copy of your original sales receipt. 

This Warranty Does Not Cover:
This warranty does not cover: (a) any non-factory-installed electrical/LED components or adjustments of this product (b) damage or defects due to alteration, misuse, abuse, normal wear and tear, extremes of temperature or humidity or abnormal strain (c) accidental or intentional damage (d) damage in shipping (e) the repair or replacement of expendable maintenance items including but not limited to: plastic covering, power supply/controller, one meter or one color of light going out or wires (f)normal plastic wear (g) dimming of bulbs (h) less than 25% of LED light off (i) LED light going out due to improper or use of other company transformer/controller (i) a LED Rope Light whose purchase date sticker has been taken off or (k) any product purchased from other than an authorized K & I LED Light Inc. dealer.

To Obtain Warranty Service:
To obtain warranty Service, the LED Rope Light must be returned to K & I LED Light Inc. at its address listed above directly or through an authorized dealer. When returning the LED Rope Light for service under this Warranty, a copy of the sales receipt establishing proof and time of purchase must be sent along with the LED Rope Light and proof of use with Kandi LED's driver/controller must be provided. All freight and insurance must be prepaid by the original owner.

You’re Responsibility:
You must maintain these LED Rope Light  without alteration, negligent use, misuse or abuse. All services must be performed by K & I LED Light Inc. Any service performed on this product by other than K & I LED Light Inc. or not specifically authorized by K & I LED Light Inc. will terminate this warranty. Not using Kandi LED Rope Light with Kandi LED Controller/Power Supplies will terminate this warranty. 

Warranty Limitations and Disclaimers:
K & I LED Light Inc’s sole and exclusive responsibility shall be as provided under this Warranty and, UNDER NO CIRCUMSTANCES SHALL K & I LED LIGHT INC BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES.  THIS LIMITED WARRANTY IS YOUR EXCLUSIVE REMEDY AND IS MADE IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED; ALL IMPLIED WARRANTIES, INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTY OF MERCHANT ABILITY OR FITNESS FOR A PARTICULAR PURPOSE, ARE HEREBY EXPRESSLY LIMITED IN DURATION TO THE DURATION OF THIS WRITTEN WARRANTY. Some stated do not allow limitations on how ling an implied warranty lasts or the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you. This Warranty gives you specific legal rights, and you may also have other rights which vary from state to state. No person, whether or not an agent, is authorized to make or assume any obligations other than those stated in this warranty.